Product Stability Analysis
Product quality is paramount to us at Nimbleware Consulting. All of our Product LifeCycle stages have Quality Engineering involvement as well as quality progression “gates”. All our products and code are designed to be testable.
We will analyze your:
- Current bug counts
- Bug severity and priority distribution
- Milestone bug goals
- Product bug counts vs code changes
- Customer support activity
- Bug fix distribution process
- Development and Quality Engineering planning and execution interactions
We will offer recommendations on how to improve product quality, find bugs earlier, optimize engineering and customer/technical support interactions and effectiveness, and dynamically track product quality.
These all serve to ultimately reduce call volumes, lower customer frustrations regarding quality of the product, raise customer satisfaction, reduce engineering burnout, and help to maintain next release product schedules by reducing distractions and headcount reallocations.